My android 8.1.0 is not compatible with the menu options. The app is not compatible with all operating systems in different ways. It seems that I cannot buy more Swann Systems. MAJOR SECURITY FAIL! Swann allows for you to only have one secure system if you own multiple websites, which is not possible with Swan View Link and Swan View Link. This is as terrible as it sounds, as Swan Security cannot separate the system views. Swann Support just sent me my third-generation System. It's better to know the devil than you don’t. Sometimes clearing the cache of the app can help. After a while, it will stop trying to load cameras. I see nothing but a spinning circle when it attempts to load feeds. This app is not able to load my 9-camera system.

To resolve this issue, you will need to close the app and restart it. Resuming an app can sometimes cause it to forget the password that allows you access the system. Streams have problems opening on different networks over WiFi, as others have stated. This app could use some minor bug fixes or stability enhancements and it would still be great.

It seems like everyone has the same problem. Every app seems to have the exact same problem. It doesn't seem to want to load, or it doesn't allow you to click on the screen. If you need to use multiple brands then alternatives may be a better option for you.This app has been with me for over two years. In my opinion its a great software if you only have one DVR brand (it can be used with multiple Swann DVRs at the same time). It’s a lot faster if you’re physically on the local network than if you do this from a remote network over the internet.

The files will download from the box, and encoded to the correct format. The main stream is best quality, although the sub stream may have recordings that the main stream has already over written. right click each camera after downloading each of them. Select all file types and then right click each camera you wish to download, and click download – This only downloads the selected camera – not all camera. To download files, simply select the cameras, select which stream. Before downloading, I do recommend altering your recording type to MP4 so the recordings are easier to view in other software (the default is RF). One of the most useful parts of the software is your ability to download the recordings for a camera straight from the box.

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